We love helping people almost as much as we love technology
For over 30 years, we’ve been obsessed with making customers more comfortable with their IT.
In fact, we started the same year the famous sitcom Cheers won its first Golden Globe. 1991. Many of you may recall Cheers was based on a Boston bar where “everybody knows your name”. Guests couldn’t wait to get there. Staff couldn’t wait to serve them. There’s something comforting about going to a place where people enjoy those around them. It’s friendly. It’s familiar.
That’s how we want our customers to feel about us and IT.
Whether it’s helping with a simple printer issue or planning, designing, and setting up a complex dental practice from scratch, we know that you’ve got more important things to spend your time on than worrying about your technology. Fortunately, that’s how we love spending ours.
To you, the measurement of success is everything “just works”. To us, it’s the tremendous amount of work that goes into making you feel that way.
As power users of technology ourselves, we understand how important it is for things to run efficiently and effortlessly. It’s why we are always focused on preventing problems before they occur and getting customers back to work as soon as possible. All delivered with a gentle hand and a warm, welcoming smile.
At Southampton, we put our passion for helping first. We know we’ve done our job, when you don't notice the IT behind your job.
It’s comforting when things just work.
Let us make IT comfortable for you.
Our Comfort Pledge
At Southampton, we promise to always:
Get to know you and your business
Listen to your needs
Speak in plain language you can understand
Do what we say
Show up when we say we will
Take control on the situation and get problems solved
Anticipate your needs
Never give up until the issue is resolved
Get you and your office back up and running as quickly as possible
Always add value